A Journey Through Climate Control
Eastside Heating & Air Conditioning, Inc. has been a cornerstone of the HVAC industry for over four decades. Founded in 1978 by John and Mary Thompson, this family-owned business has grown from a small local operation to a regional leader in dependable A/C and heating services.
The Early Years
In the late 1970s, as energy efficiency became a growing concern, the Thompsons recognized the need for reliable climate control solutions. They started their business with a simple goal: to provide quality heating and cooling services to their community. With just one truck and a handful of dedicated employees, Eastside quickly gained a reputation for their expertise and customer-first approach.
Expansion and Innovation
As the demand for their services grew, so did the company. By the 1990s, Eastside had expanded its operations to cover several counties, offering a wide range of HVAC services including:
- Residential and commercial installation
- Preventative maintenance
- Emergency repairs
- Energy-efficient upgrades
The company’s commitment to staying ahead of industry trends led them to embrace new technologies. They were among the first in the region to offer smart thermostat installations and energy audits, helping customers reduce their carbon footprint and save on utility bills.
Weathering Challenges
Like many businesses in the HVAC sector, Eastside faced challenges during economic downturns. However, their focus on customer satisfaction and employee training helped them navigate these difficult periods. They introduced flexible payment plans and prioritized preventative maintenance services, which proved to be a successful strategy in retaining clients and attracting new ones.
A Community Partner
Throughout its history, Eastside has remained committed to giving back to the community. The company regularly participates in local events and sponsors youth sports teams. They also partnered with local schools to create an apprenticeship program, fostering the next generation of HVAC technicians.
Looking to the Future
Today, Eastside Heating & Air Conditioning, Inc. continues to thrive under the leadership of the second generation of Thompsons. With a team of over 100 certified technicians and a fleet of 50 service vehicles, they are well-equipped to meet the growing demand for HVAC services in the region.
As the industry evolves, Eastside remains at the forefront of innovation. They have recently expanded their services to include geothermal heating and cooling solutions, reflecting their ongoing commitment to energy efficiency and sustainability.
From its humble beginnings to its current status as a respected industry leader, Eastside Heating & Air Conditioning, Inc. has built its success on a foundation of quality workmanship, customer satisfaction, and community engagement. As they look to the future, the company continues to uphold these values while adapting to the changing needs of their customers and the environment.